IRCTC is into providing high-quality catering, tourism and ticketing services. The enterprise of Indian Railways is also taking up projects to improve basic infrastructure and amenities for the travelling public. The corporation has signed a Memorandum of Understanding (MoU) with RITES. As per this MOU, Rites would undertake design and detailed engineering for the projects and manage bidding process to selection construction agencies. Indian Railways has decided to hand over.
IRCTC says it is ready to hand over the management and operation of its retiring rooms and dormitories to the IRCTC. The corporation may take all 408 A1 and A category stations Retiring Rooms in a phased manner.